Each partner institution of the Swiss Learning Health System (SLHS) is working on a specific topic that will lead to policy briefs and stakeholder dialogues.
Health Insurance Literacy
Navigating the Swiss health insurance system
The ability to navigate, select, and adequately use health insurance, referred to as Health Insurance Literacy (HIL), is increasingly important for individuals to make informed choices relevant to their health and finances within the Swiss health insurance system. To empower citizens to make well-informed decisions and address this issue, the Policy Brief makes the following recommendations:
i) Assess the distribution of HIL in Switzerland to identify vulnerable groups and individuals
ii) Design and provide decision support tools to help individuals navigate and use health insurance
iii) Develop and strengthen relevant skills like HIL and information literacy through compulsory education
SLHS Lead: University of Lucerne, Faculty of Health Sciences and Medicine
Author: Ana Cecilia Quiroga Gutierrez
Policy Brief (available in English): Download PDF
Key Messages: English, French, Italian